Keeping your software up to date and working efficiently is critical and our award winning team are here to make sure you get the most out of your investment in SOLIDWORKS as part of our SOLIDWORKS subscription service. So, what exactly does an annual SOLIDWORKS subscription get you?
Telephone support
From the best in the business. We’ve been recognised by SOLIDWORKS for providing the highest-rated customer support in Northern Europe for 2014, 2015, 2016 and 2017. In 2018, we were named “Top reseller for overall performance in Northern Europe”.
If you’re unsure how to do something, simply pick up the phone and talk to our highly skilled engineers, who are fully trained, certified and ready to help you achieve your goals.
Email support
Can’t talk? Send us an email stating your enquiry with any supporting data. We’ll look into it immediately and get back to you swiftly with a solution.
Remote access support
For more complicated challenges, we can connect to your workstation remotely to walk you through the solution. We’ll even show you how to avoid the issue in future. Simple, effective and fast!
On-site support
Some issues can be very difficult to resolve. In these very rare cases, we can visit your premises to work with you to iron out any difficulties you may face.
“SOLIDWORKS is a superb product for our needs and helps us to work with our customers. Innova Systems are a skilled resource to support my product development needs and are immediately available when I need them.” Nick Harrison, Roundpeg.
The latest software releases
SOLIDWORKS release a new, updated software version at the end of every year. Each release is packed with new functionality to improve performance and make the job of designing faster and more efficient. The 12 month release cycle also includes service pack updates to ensure the software performs at its full potential. Your SOLIDWORKS subscription gives you access to every update available for your chosen SOLIDWORKS software package.
Official SOLIDWORKS Certifications
There are over 250,000 certified SOLIDWORKS users worldwide. Your subscription enables personal development with online certifications, validating and improving SOLIDWORKS efficiency. Find out more about SOLIDWORKS Certifications at Innova Systems – click here.
SOLIDWORKS Visualize Standard
SOLIDWORKS Visualize Standard is a powerful photorealistic rendering solution, which is included for subscription customers with SOLIDWORKS Professional & Premium. It can be installed standalone (so it doesn’t tie up a SOLIDWORKS license), or on the same machine as SOLIDWORKS. It’s designed to help you create stunning images quickly using drag and drop functionality.
SOLIDWORKS CAM Standard
Introduced in SOLIDWORKS 2018, SOLIDWORKS CAM is based on the popular CAMWorks product and is ideal for 2 1/2 D machining purposes. SOLIDWORKS CAM Standard is included for all subscription customers (Standard. Professional and Premium).
Access to the Customer Portal
Here you can download software enhancements, search the online knowledge base, get tech tips, tricks and guides, report and track your service requests, view archived educational Webcasts and much more.
Access to MySolidWorks.com
This valuable online resource allows you to connect with millions of users worldwide to share SOLIDWORKS training, videos, blogs, knowledge, tutorials, tips, tricks and white papers. Take a look at My.SolidWorks.com
Video: SOLIDWORKS Subscription benefits
